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Google IT Support Professional Certificate

This Professional Certificate*developed by Google prepares participants for the CompTIA A+ exams, the industry standard certification for IT. Participants earn a dual credential from Google and CompTIA when they complete both the certificate and exam. Through a mix of video lectures, quizzes, and hands-on labs, they get introduced to troubleshooting, customer service, networking, operating systems, system administration, and security — foundational IT skills required for an entry-level role.

*WHAT IS A PROFESSIONAL CERTIFICATE?
A Professional Certificate is a group of (4-10) courses including a hands-on Project that helps you master a certain skill. Once you successfully complete all the required courses, you will earn the Certificate from Coursera and Google, which you can share with prospective employers and your professional network.

WHO SHOULD PARTICIPATE IN THIS PROGRAM?
This is a beginner level certificate for anyone interested in learning more about IT support.
No prior experience is required.

WHAT DOES THE CLASS LOOK LIKE?
• All online
• Self-Paced Learning
• 153 learning hours must be completed in 3.5 months (~10 hours per week)
• Course Videos & Readings
• Graded Quizzes
• Graded Assignments with Peer Feedback
• Capstone Project

Course Prerequisites

• Age 18 and up.
• Saudi nationals or individuals whose spouse or mother is Saudi.
• Very good English proficiency (especially reading and writing).
• Regular access to a computer with good online connection.
• Complete all steps in the admissions process.
• You may apply to more than one program, but you will only be accepted in one (based on your application). If you really prefer one program, you should only apply to that program.
• You may not apply to this program if you are already enrolled in another Misk Academy program (due to the amount of work).

What You Will Learn

• Skills required to succeed in an entry-level IT capacity
• Perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
• How to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
• Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Available Sessions

Technology

Google IT Support Professional Certificate, Online

Location
Registration Deadline March 31, 2021
Duration.
3.5 Months
Dates
April 6 - July 22
Closed

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